Build an organization model, based on a SAFe approach, to maintain and support applications releases and run mode.
8
ART
1
Year
1
WoW
CIMPA Consulting has overcome the challenge by combining agile team in ART and shaping the support model matching the agile & lean principles. Result was a new way of working for Support team enabling standardized processes and higher efficiency than in traditional software delivery approaches.
In the frame of the end-to-end approach, SAFe methodology has been chosen to define a lean and agile way to foster higher delivery frequency & product quality.
PLM support is part of this SAFe transformation. The challenge was to :
CIMPA Consulting have strengthen our customer transformation by:
We delivered: